Custom Training
Training built around one team’s work, in the AI tools it already uses.
The problem
Sound familiar?
- Our sales team spends hours a week writing proposals.
- Our finance team is still copy-pasting between spreadsheets.
- Our HR team can't keep up with candidate screening.
- Our ops team spends half the day chasing approvals over email.
- Our marketing team takes days to turn a brief into content.
- Our customer service team keeps answering the same questions.
Custom training
Programmes for each team
Pick the department.
Data and analytics
Data and analytics: what we cover
- Data cleanup
- AI-assisted analysis
- Automated reporting
- Visualisation from prompts
Sales
Sales: what we cover
- Lead research
- Proposal drafting
- CRM updates
- Follow-up sequences
- Pipeline forecasting
Marketing and communications
Marketing and communications: what we cover
- Content generation
- Repurposing content
- Copy in your brand voice, for every channel
- Campaign analysis
Operations
Operations: what we cover
- Meeting summaries
- Status reporting
- SOP drafting
- Task prioritisation
- Workflow automation
Customer support
Customer support: what we cover
- Replies in English, Malay and Mandarin
- Ticket routing
- Complaint summarisation
- FAQ generation
- Sentiment analysis
HR and people
HR and people: what we cover
- CV shortlisting support, with human review
- Job posting drafts
- Survey analysis
- Onboarding plans
- Policy documentation
Finance and accounting
Finance and accounting: what we cover
- Invoice data extraction
- Transaction reconciliation
- Expense flagging
- Financial summaries
- Compliance documentation
- Month-end close checklist
- Management report summaries
Legal and compliance
Legal and compliance: what we cover
- Contract summarisation
- Clause flagging
- Version comparison
- Regulatory review
- Compliance checklists
Procurement
Procurement: what we cover
- Vendor quote comparison
- Purchase order drafting
- Delivery tracking
- Spend analysis
- Supplier reports
How custom training works
From your team’s tasks to a session built for them
Step 1
Discovery call
Free · 30 minutes
Tell us about the team, the tools it uses and the tasks that take the most time.
Step 2
Proposal
Within 48 hours
An agenda built on those tasks, the format and length that suit you, and the price.
Step 3
Training
In person or online, any length
Live practice on the team’s own tasks, in their own AI tools.
Step 4
Follow-up
30 days
Support for 30 days after the session while the team puts it to work.
Client stories
Custom training in practice
Also runs as short virtual sessions for large groups.
In their own words
“What I’m targeting for is to use Gemini to assist me in analysis of maybe the overtime, their attendance.”
Andy, HR and admin · Nulatex
Read the transcript
Okay, my name is Andy. My position in Nulatex company are HR and admin. I found this two days training are very enjoyable. It is about how to use Google Sheet very efficiently. And on my work, which I am having problem right now, is that we manually write it down and we have to key in in the system. So in this training, what I am targeting for is to use Gemini to assist me in analysis of maybe the overtime, their attendance, but I mostly target for their attendance.
“We can digitalise the daily work forms, so we get a summary and results live and on time.”
Nurul Huda, assistant manager, material planning and production control · Nulatex
Read the transcript
Okey, nama saya Nurul Huda. Saya bekerja kat Nulatex almost dah three years. My position here, assistant manager for material planning and production control. Basically memang banyak benda yang saya boleh improve, especially pada form daily work untuk operator dan supervisor leader guna sekarang ni. So kita boleh implement digitalization, buat form, so kita boleh buat summary dan dapat result live dan on time.
In English: My name is Nurul Huda. I have worked at Nulatex for almost three years. My position here is assistant manager for material planning and production control. There is a lot I can improve, especially the daily work forms our operators, supervisors and leaders use now. We can digitalise them as forms, so we can make a summary and get results live and on time.
“It makes work easier because we use AI, so our data analysis is a bit faster.”
Nani, production team leader · Nulatex
Read the transcript
Nama saya Nani, saya bekerja sebagai leader foiling di Nulatex. Hari ini kita belajar pasal Gemini, lepas tu kita belajar pasal Google Form, Google Sheet, kita explore. Dia memudahkan kerjalah sebab menggunakan AI kan, so kita nak data analysis tu cepat sikitlah. Memang memudahkanlah sebab dia bagi kita boleh search kita punya formula lookup tu semua kan. Memang memudahkanlah.
In English: My name is Nani. I work as a foiling team leader at Nulatex. Today we learned about Gemini, then Google Forms and Google Sheets. We explored them. It makes work easier because we use AI, so our data analysis is a bit faster. It really makes things easier, because it lets us look up the formulas we need, like LOOKUP.
Filmed at a Mereka AI Lab training. Nurul Huda and Nani spoke in Malay; quotes are translated, and the captions and transcripts give their own words.
What tailored programmes left behind
- At a fire protection company, every participant built an AI assistant on fire codes, tender specifications and bills of quantities.
- At a training institute, lecturers made text, image and video teaching material with AI.
Get started
Book a free discovery call
Step 1
We learn your goals
In 30 minutes: your team, your tools and what you want AI to change.
Step 2
We recommend and quote
The right programme and format, in a tailored proposal.
Step 3
We handle HRD Corp
We prepare the HRD Corp documents and claim from your levy, so there is no deposit. Paying another way? We set it up with you.
Prefer to message? Email ailab@mereka.io or WhatsApp +60 11-3011 6472
Thank you
We have your details and will email you to book the call. Urgent? WhatsApp us at +60 11-3011 6472 and we reply within the next working day.